- 1
Submit a request
Fill out a short Request a Quote form with your destination, dates, travelers, and budget.
- 2
Meet with a Strato advisor
A Strato advisor will reach out as soon as possible—typically within one business day and often sooner—using your preferred contact method (call, email, or text) to talk through the trip.
- 3
Receive quote options
Standard quote options are generally prepared within 24–48 business hours after we receive a complete intake and any needed follow-up details. Complex, international, group, wedding, cruise, or multi-destination requests may require additional research time.
- 4
Approve the itinerary
Review options, ask questions, and select the version that fits.
- 5
Traveler information & payment
Provide passport details, complete forms, and submit deposit or payment through a secure processor.
- 6
Confirmations & documents
Receive supplier confirmations, itineraries, and travel documents in your client portal.
- 7
Ongoing traveler support
Your advisor remains your planning contact through return during published support hours. Strato is not an emergency-dispatch service — urgent airline, hotel, cruise, transportation, medical, or safety issues should first be directed to the applicable provider or emergency service.
Ready when you are.
Send the shape of the trip — we'll take it from there.