Strato Curated Collective expects every traveler, advisor and supplier interaction on this platform to be honest, safe and respectful. Report a concern and Strato's trust & safety team will review it — reports are never shared with the person they concern.
Threatening, abusive or demeaning conduct toward another traveler, advisor or supplier.
Unsolicited promotional messages, repetitive content, or automated abuse of messaging tools.
Misrepresenting pricing, availability, credentials or supplier terms to close a sale.
Sharing another person's personal or travel information without their consent.
Sharing supplier logins, negotiated rate access, or credentials outside their authorized use.
Content or conduct that discriminates on a protected basis.
Advice that could put a traveler's safety, health or finances at material risk.
Any other concern that does not fit the categories above.
How reports are handled
Every report is triaged by a member of Strato's trust & safety team, who may reach out for more detail. If action is warranted it is recorded as a moderation action against the report; reporters are never identified to the person they reported, and filing a report never affects your own account standing.